Effective Date: July 11, 2025

PLEASE READ THESE TERMS OF USE CAREFULLY. THIS IS A BINDING LEGAL AGREEMENT.

Welcome to Rash ID. These Terms of Use ("Terms") govern your access to and use of the Rash ID mobile application, website, and all related services (collectively, the "Service"), provided by Appsmiths LLC ("we," "us," or "our").

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference into this agreement. If you do not agree to these Terms, you may not use the Service.

1. The Service is an Educational Tool, Not a Medical Device

This is the most important section of this agreement. You must understand and acknowledge the following:

• Rash ID is an Educational Tool Only: The Service, including our "Educational AI Dermatologist" known as MUM, is designed to provide you with educational insights to help you organize your symptoms and prepare for a conversation with a qualified healthcare professional.
• Rash ID Does NOT Provide Medical Advice: The Service does not and cannot provide medical advice, medical diagnoses, or recommendations for medical treatment. It is not a substitute for the professional judgment of a healthcare provider.
• Our AI is a Tool, Not an Oracle: The artificial intelligence (MUM) is a complex system that is constantly learning. However, like any tool, it is not perfect and can make mistakes. The information it provides is based on patterns and probabilities, not a definitive medical certainty.
• You Are Responsible for Your Health: Never disregard professional medical advice or delay in seeking it because of something you have read or seen on the Service. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Any information provided by the Service should be considered educational information to be discussed with a qualified professional. YOUR USE OF ANY INFORMATION PROVIDED BY THE SERVICE IS AT YOUR SOLE RISK.

2. Eligibility and Account Creation

• You Must Be 18 or Older: The Service is intended solely for users who are eighteen (18) years of age or older. Any registration by, use of, or access to the Service by anyone under 18 is unauthorized, unlicensed, and in violation of these Terms.
• Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Subscriptions and Payments

• Subscriptions: Certain features of the Service require a paid subscription. Subscriptions are billed in advance on a recurring basis (e.g., monthly or annually).
• Payment Processing: All payments are processed through the Apple App Store or Google Play Store ("App Marketplaces"). Your purchase will be subject to the applicable payment policy of the App Marketplace.
• Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel it through your App Marketplace account settings at least 24 hours before the end of the current period.
• Price Changes: We reserve the right to change our subscription fees. We will provide you with reasonable prior notice of any price changes, and your continued use of the Service after the price change comes into effect constitutes your agreement to pay the modified subscription amount.
• Cancellations: You may cancel your subscription at any time. The cancellation will take effect at the end of the current billing cycle.
• Refunds: For purchases made through the Apple App Store, refunds must be requested through Apple via reportaproblem.apple.com. For purchases made through the Google Play Store, refunds must be requested through Google Play. We follow all applicable local laws regarding refunds, including cooling-off periods where required.

4. User Content and License Grant

• Your Content: You retain ownership of the information, images, and text you submit to the Service ("User Content").
• License to Us: By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, and display your User Content solely for the purposes of operating, providing, and improving the Service, as described in these Terms and our Privacy Policy.
• Your Responsibility for Your Content: You are solely responsible for your User Content. You represent and warrant that you own or have all necessary rights to your User Content and that its submission and use within our Service does not violate any third-party rights or any applicable laws.

5. Acceptable Use

You agree not to use the Service to violate any law or regulation, upload infringing content, attempt to reverse engineer the Service, or use it for any purpose other than its intended educational use.

6. Intellectual Property

Excluding your User Content, all aspects of the Service are the exclusive property of Appsmiths LLC and are protected by copyright, trademark, and other intellectual property laws.

7. Termination

We may terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for any reason, including for a breach of these Terms.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL APPSMITHS LLC, ITS AFFILIATES, OFFICERS, OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF APPSMITHS LLC EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS FOR THE SERVICE GIVING RISE TO THE CLAIM.

10. Indemnification

You agree to defend and hold harmless Appsmiths LLC from any claims arising from your use of the Service or your violation of these Terms.

11. Governing Law and Dispute Resolution

• Governing Law: These Terms shall be governed by the laws of the State of Mississippi, without regard to its conflict of law provisions.
• Dispute Resolution: Any dispute arising from these Terms will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be held in Madison, Mississippi, or another mutually agreed location. YOU AND APPSMITHS LLC AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING.

12. General Provisions

• Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between you and Appsmiths LLC.
• Changes to Terms: We reserve the right to modify these Terms at any time. We will provide you with notice of material changes, and your continued use of the Service after such changes will constitute your acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms of Use, please contact us at: support@rash-id.com